Check-in:
Is available from 2pm on the day of arrival. Check-out is 10am
on the day of departure. Early check-in
and /or check-out is by arrangement.
Cancellation/refund
policy: Cancellations up to 48 Hours before the booked
date incur no fee. Thereafter the deposit may be retained and
the total amount for the booked accommodation may be charged.
Special conditions apply to Group quotations/reservations.
Credit Card guarantees:
No charge will be made against the card details unless the client
fails to arrive for the booked accommodation. Cancellations up
to 48 hours before the booked date incur no fee. After this time
a charge may be incurred.
Cash / Eftpos
Policy: Full accommodation payment is required upon
check in. A bond of $100.00 is required for any incidental charges
incurred during your stay. Photo ID ( drivers license or Passport
) must be presented upon check in. The room will be checked prior
to departure. Should there be no incidental charges the bond will
be returned in full.
Changes in reservation
term: Any change in reservation
term will be treated as a new booking and additional charges may
apply. Any extension to a booking is subject to availability of
rooms. Earlier departure than the reserved date may not result
in a refund unless the motel management approve and are able to
re let the booked accommodation.
Smoking:
As this is a smoke free complex, please smoke outside and away
from open windows, doors and other guests. In the event of someone
having smoked in the room we will engage a specialist cleaning
company. We reserve the right to charge such costs and
any resulting loss of income to the registered guest.
General:
Visitors are permitted at the managements discretion. The registered
guest is responsible for the behaviour of all persons/visitors
whilst on the property. All deliberate or reckless acts that result
in damage to our property and any costs associated
with inappropriate behaviour resulting in loss of income to the
motel, will be charged to the registered guest.
Overdue Accounts:
All accounts are payable on departure. We reserve the right to
charge overdue/recovery fees on all accounts not paid by due date.
